Really ruins your experience when you get treated by the face of the brand like that on your first experience as you walk in the hotel. She lacks any loyalty awareness, and has no care in the world if you express any concerns about your stay or experience to her.
Mariah (apologies if the spelling is incorrect) is rude, dismissive, and lacks any sort of general customer service skills and not someone you want representing your brand at the front desk. That being said the hotel has miles to improve on service including their front of house team and the front desk agents. Kendall | 5.32km from Arcade Odyssey This hotel should be very inviting, a beautiful property, good location, great pool and good rooms. I give this three stars because the room was comfortable and the rates were fine. Again, small inconvenience, but worth noting in case you have someone with an actual disability that makes it hard to walk. I have no cartilage in my knees and after eight hours in the car, my knees were shot and I had to park by the lobby and walk across the parking lot to get to my room. There are only four handicap parking spaces and two of them are closer to the lobby/registration area than they are to the room. If you're like me and can sleep wherever and whenever you're still long enough, you'll be fine. The beds were soft and I slept well, however, if you're used to a firm bed, you may have trouble here. There were cobwebs in the corners as well. The bathroom didn't look to be as clean as it could have been, and the shower chair in the bathroom had a brown stain on it that I truly do NOT want more information about and had cobwebs hanging off of it. The price was reasonable and the room was comfortable, but if you're going to be staying more than one or two nights, I'd suggest somewhere with a bit more comfort, even if it means a few dollars more per night. Palmetto Bay | 5.02km from Arcade Odyssey We stayed here on our way from the Keys to Daytona so we just needed an overnight stay. The bathroom features a bathtub or shower, designer toiletries, and a hair dryer. A Smart television with digital programming provides entertainment, while complimentary wireless Internet access keeps you connected. Prepare your meals in the shared/communal kitchen. Your Select Comfort bed comes with a down comforter.
Additional amenities at this vacation home include complimentary wireless Internet access, an arcade/game room, and barbecue grills.Free self parking is available onsite.Make yourself comfortable in your individually decorated vacation home, featuring a microwave and an espresso maker. This 5-star vacation home is 5.2 mi (8.4 km) from University of Miami and 7.4 mi (11.9 km) from Florida International University.Enjoy recreation amenities such as a fitness center or take in the view from a garden. Kendall | 4.72km from Arcade Odyssey With a stay at this vacation home, you'll be centrally located in Miami, a 4-minute drive from Dadeland Mall and 15 minutes from Dolphin Mall. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Wired and wireless Internet access is complimentary, while iPod docking stations and cable programming provide entertainment.
ARCADE ODYSSEY SUMMER FREE
Free self parking is available onsite.Make yourself at home in one of the 97 air-conditioned rooms featuring refrigerators and LCD televisions. Planning an event in Miami? This hotel has 1141 square feet (106 square meters) of space consisting of conference space and a meeting room. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Quench your thirst with your favorite drink at the bar/lounge.
ARCADE ODYSSEY SUMMER PLUS
Additional amenities at this hotel include complimentary wireless Internet access and a vending machine.Grab a bite from the snack bar/deli serving guests of Best Western Plus Miami Executive Airport Hotel & Suites. This hotel is 10.2 mi (16.4 km) from Florida International University and 11.2 mi (18.1 km) from University of Miami.Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Country Walk | 4.17km from Arcade Odyssey With a stay at Best Western Plus Miami Executive Airport Hotel & Suites in Miami (Country Walk), you'll be within a 15-minute drive of Zoo Miami and Dadeland Mall.
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